Frequently asked questions

  • Shipping or delivery times can vary based on the carrier and the chosen shipment period. Generally, the standard shipping service takes approximately 1 to 5 business days. However, please note that holidays may impact the delivery date, potentially leading to longer shipping times. It's always best to check with the retailer for specific delivery estimates and any potential holiday-related delays to ensure you receive your order on time.

  • At the moment, we regret to inform you that we do not provide international shipping services. Nevertheless, we are actively working on expanding our shipping capabilities to include international destinations in the future. To stay informed about any updates related to our products and business, we encourage you to subscribe to our newsletter. By doing so, you will receive timely information about any developments or changes in our shipping options.

  • To get in touch with our customer support team, you can find a dedicated customer support page on our website's menu. For desktop users, you'll find it in the top left corner, and for mobile users, it is located in the top right corner, denoted by a plus (+) sign. If you need any specific information or have inquiries, please feel free to email us at (info@somethingskateboards.com). Our team will be glad to assist you with any questions or concerns you may have.

  • Certainly! Periodically, we offer discount codes to our valued customers, exclusively those who subscribe to our email list. By being a part of our subscription list, you'll have the opportunity to receive these special discounts. Additionally, we may run promotions on our social media channels from time to time. We recommend following our social media accounts to stay updated on our latest offers and promotions. This way, you can be sure not to miss out on any exciting discount opportunities.

  • If you happen to receive a damaged or defective product, we kindly ask you to contact us immediately. You can do so by sending an email to (info@somethingskateboards.com) or by reaching out to us directly through the "Contact Us" page on our website menu. Once we receive your message, our team will promptly assist you in resolving the issue to ensure your satisfaction. Your feedback is important to us, and we are committed to making things right for you. Thank you for bringing this matter to our attention.

  • Yes! We understand that circumstances may change after placing an order. You can cancel or modify your order; we'd be happy to help. If you wish to modify your order, please ensure you do so within 24 hours of placing it, as it becomes difficult to make changes once the product is in transit with the carrier. Simply contact our customer support team via email (info@somethingskateboards.com) or through the "Contact Us" page on our website, and we'll assist you promptly in making the necessary adjustments.

  • Our return/exchange policy is comprehensively outlined on the bottom of our website. We encourage you to review the details provided on that dedicated page for any specific information regarding returns or exchanges. If you have any questions or need further clarification, our team is more than happy to assist you. Feel free to reach out to us, and we will be glad to help you with any inquiries related to our return/exchange policy.